Since the lockdown began in March, DSCI and CISOs from various sectors (BFSI, IT/ITeS, Oil & Gas, Healthcare etc.) came together to discuss and find solutions to the business and operational challenges that came along with COVID-19.
Over the years, India has been acting as an IT hub for many US based companies through a business outsourcing model for the economic advantages like low-priced skilled manpower and lesser infrastructure costs compared to the native US markets. This has worked in India’s favour so far, in terms of creating thousands of job opportunities and bringing in the dollar revenue. So far so good! However, if India still desires to keep this edge over the other competitive markets like Europe and some countries in the Asia Pacific region – e.g. Philippines, there needs to be a paradigm shift in the outlook towards its own internal security aspects.